Shipping:
- For ready-to-ship articles, dispatch will take place within 2–3 working days from the date of order confirmation.
- Shipping within India is free for all orders.
- International shipping is available and will be chargeable based on the destination and weight of the package. Shipping charges for international orders will be calculated at checkout or communicated separately.
Returns and Refunds:
- We do not accept returns except in cases where the product is received in a damaged or defective condition.
- To request a refund for a damaged or defective product, customers must provide a 360-degree unboxing video showing the package being opened without any cuts or edits.
- Refund requests without the required video proof will not be entertained.
- Refund claims must be raised within 24 hours of receiving the parcel.
- Upon verification, eligible refunds will be processed to the original method of payment within 7–10 business days.
For further assistance, please contact us at +917827686534 or sales@daughtersofbanaras.com